If you have difficulties on site please go to the help desk which will be located within the venue. The team will be able to support on issues in relation to furniture, your stand, AV and any additional orders.

Please note that furniture orders or Av orders onsite are subject to availability. To guarantee that you receive additional furniture please ensure you order ahead of time via our Myeasyfairs shop or contact the operations team

• If you require entry on build or breakdown dates you will require a sliver wrist band which allows us to identify you as a contractor.
• The contractor passes will be provided to you once you enter the venue, upon entering the venue you are required to read our onsite rules and procedures. Once you have done so you will receive a silver wristband. For sustainability we encourage you to reuse your silver wristbands.

• If you would like to receive a delivery onsite you must clearly identify your company name on the label and ensure that you are on your stand to receive the delivery
• Please note if you are not present once a delivery arrives, We cannot accept the parcel for you and it will be returned.

• If you have missed the deadlines for forms please contact the operations team immediately to ensure your ability to build or exhibit.
• If you have missed the deadline for ordering furniture, graphics or additional stand items please contact the operations team
• Please note that orders will be subject to availability.

• Dimensions of items you have ordered are provided in the description of the product on the myeasyfairs shop.
• If you need additional information on items that you have ordered please contact the operations team.

Logistics will be provided via our third party supplier, please contact our operations team for more information or visit the traffics page.

• If you would like to hire a forklift onsite please go to the help desk and speak to the operations team who will be able to provide you with support
• As forklifts are subject to availability please ensure you check the suppliers page for more information on how to rent a forklift.

You will be able to retrieve your ordered parking tickets at the Organisers office.