Traffic & Delivery Information
Please see the below for important information regarding deliveries and access to the venue. Please note access will not be permitted to anyone during build up and breakdown who has not read the Site Rules & Emergency Procedures.
Important Changes to Access
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ExCeL London is accessed only via Royal Albert Way. Any vehicles approaching the site from the A13 /A406 Beckton Roundabout, should exit onto the A1020 Royal Docks Road, until Gallions Roundabout. Take the fourth exit onto Royal Albert Way and continue westbound along Royal Albert Way until the ExCeL London Roundabout. Vehicles should then go down Sandstone Lane and into the traffic marshalling area, to await further instructions from the ExCeL traffic team.
Please note Sandstone Lane and Seagull Lane stretch of private road on the north side of the venue will be permanently closing from 4th April 2023 . Access to the car park under the venue and the lorryway for deliveries will only be via Royal Victoria Dock Road or the A112, click here to see the map..
Booking Loading And Unloading Access
It is essential that all vehicles needing access to the venue’s loading bays are pre-booked on the ExCeL London Vehicle Booking System. To book your vehicle please go to excellondon.voyagecontrol.com Any exhibitor or contractor vehicles that are not booked on the system will be denied access to the loading bay by the on-site traffic team. Click here to book your access
For build up and breakdown please ensure to use the below address for delivery access to the loading bays via the traffic office. Make sure to include the following information when delivering goods to the venue: ‘London Packaging Week’ your company name, contact name, stand number and onsite contact.
Halls S11-S14
ExCel London
Royal Victoria Dock
1 Western Gateway
Royal Docks
London, E16 1DR
Please note all deliveries and collections must arrive during the designated build and breakdown timings in this manual. An onsite contact from the exhibiting company must also be onsite to sign for the deliveries. The organisers and venue cannot accept any deliveries for exhibiting stands.
Failure to do this may result in the delivery being lost or rejected from the venue.
Important Traffic and Access Information
ExCeL is currently undergoing a significant 25,000sqm expansion programme to further enhance the world-class venue.
Access to the loading bays have been altered in conjunction with the enclosed map in which you will see the Traffic Office Booking-in and Holding Area has moved to a nearby site at Gallions Reach. This is located a short distance away and forms part ExCel long-term plan to better manage traffic flows and ensure efficiently.
The relocated Traffic Office will be the first point of call for anyone requiring vehicular access to ExCeL for your event. Once there, each driver will be required to complete a Lorry Access Document (LAD) in the usual way. When the driver arrives at the venue, they will need to show the LAD to the Traffic Marshal who will then direct them into the standard traffic system to prepare to unload or load. If a driver arrives on site without a LAD, they will be given directions to the offsite Traffic Office to complete the above process.
All exhibitors who are bringing stand materials to ExCel and want to unload or load a vehicle on site will need to follow the below procedures.
- Parking is free for vehicles which are transit sized and above during build up and breakdown only.
- When building up for an event at ExCeL, exhibitor vehicles should enter the site should report to the ExCeL traffic office located near Gallions Reach.
- To access the north or south lorry way into the ExCeL halls, you will need to obtain a Lorry Access Document (LAD) from the traffic office. This document will ask you for information on the event/stand name, vehicle drivers name and onsite contact number and vehicle registration. It will also let you know the maximum amount of time that you will have to unload/load. The LAD must be always displayed within your vehicle. Please ask your contractor to have the details of the stand name and number that they will be working on.
- Upon return to your vehicle, you will proceed to the traffic marshalling area where we will let you know which lane you should join to get on the lorry ways. When room becomes available on the appropriate lorry way, please follow the directions of the traffic marshals who will show you the way up the ramps and to the event hall doors. While the vehicle is stationary, please switch off your engine.
- Please note you can only book parking for vehicles under 1.9 meters in height.
- up to 15 mins: cars
- up to 45 mins: transit sized vehicles
- up to 60 mins: vehicles up to 7.5 tonnes
- up to 90 mins: articulated vehicles
- Vehicles of car and transit nature should park against the side of the event hall. Vehicles larger than a transit van should be parked on the external lane where possible.
Parking for vans / larger vehicles etc is complimentary during build and break periods only. Cars are always subject to paying £25 for 24hrs. Please note that parking is limited for lorries etc due to expansion works and development of our Phase 3 build currently taking place.
If you need to book a space for a vehicle higher than 1.9 meters, please contact our Traffic Office at traffic@excel.london Please note that disabled spaces cannot be reserved in advance.
Shipping and Freight Handling
DELIVERY ADDRESS:
London Packaging Week 2023
[STAND NUMBER, COMPANY NAME & CONTACT DETAILS]
ExCel London, (S11-S14)
1 Western Gateway,
London,
E16 1XL
YOU MUST BE ON YOUR STAND TO SIGN FOR YOUR DELIVERY. THE ORGANISERS WILL NOT SIGN FOR ANY DELIVERIES.
Large/heavy exhibits
If you plan to exhibit a large or heavy piece of equipment or vehicle, please contact GES Logistics at the earliest time. Heavy Lifts by crane or forklift will be scheduled in advance. GES Logistics will schedule move-in and move-out of any large and heavy exhibits.
Lifting and handling onsite
GES Logistics have been appointed as our handling company. They are the preferred contractor for freight forwarding and storage, please contact them on +44 (0)121 782 4446 or event.logistics@ges.com
Storage
It is not permissible to store packing materials (cases, pallets etc.) in the hall. GES Logistics will operate an empty case storage service: they will tag, remove, store and return your empty packing materials on request. Please order this service in by contacting the team on +44 (0)121 782 4446 or event.logistics@ges.com
It is forbidden to store exhibits or materials between or behind stands due to the risk of fire.
Electrical Regulations
For safety and liability reasons, only the official electrical contractors, may carry out wiring and installation work at London Packaging Week. GES are the official Contractor for the exhibition; they are responsible and will carry out all work on the stands. Pre-fabrication is permitted but connection to the mains and all on-site wiring must be carried out by GES electricians.
The electrical facilities in the hall are subject to the regulations of the Local Authority and the venue. If the exhibitors’ power supply system is found to be faulty, or if it does not confirm to the relevant regulations in every aspect, the Organisers shall be entitled to refuse the connection of the system and/or the supply of power without recourse until the fault has been remedied.
We ask that you closely observe the deadline date for ordering electrical connections, to ensure that all orders can be processed, and services supplied in good time.
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- Power connections are made as soon as possible to each stand. If you intend to dress your stand on the Wednesday morning, please note that electricity may not be available immediately.
- Power to all stands will be switched off each night 30 minutes after the show closes, unless a 24hr supply has been ordered in advance
Please contact the Operations team directly if you require a specific quote for a machinery main or a specific electrical supply.
Fire Regulations
All display materials must be flame retardant and conform to the UK legislation and eGuide. Failure in this will entail the removal of the offending fittings. All materials used in the building, decorations and coverings of stands must be approved, non-flammable materials. No explosives, flammable fluids or combustible materials may be used on any stand or stored within the venue. Fire Laws must be strictly observed, and wiring must comply with local regulation. A fire marshal may examine all stands, aisles, fire exits, and/or any other items at any time.
Patents & Copyrights
Exhibitors must comply with all relevant provisions of the Copyright Design and Patent Act of 1988. Applications should be lodged with the Patents Office, 25 Southampton Buildings, London, WC2A 1A. www.patent.gov.uk for more information.
Contractors
Any exhibitor choosing to use contractors, must ensure they conduct their business appropriately. Any contractor deemed by the venue or Show Management team to be working in an unsafe, un-responsible and/or in any other manner deemed inappropriate, will be asked to leave immediately. The contracting exhibitor will be responsible for sourcing an alternative supplier to complete any unfinished work and will be liable for any costs incurred for delay to build up times.
Please ensure that your Contractor receives a copy of this Exhibitor Manual. Details on how to access the halls for build-up will be sent out 2 weeks before the show. Please ensure you forward this information to your contractor.
Age Limit/Children
No one under the age of 16 is permitted in the hall during the build-up and breakdown period. Please consult our official website to find out about the age limit during open times.
Personal Protective Equipment (PPE)
Safety footwear and high visibility jackets must be worn during the construction phases of the build, as a minimum. Additional PPE identified in the exhibitor’s/contractor’s Risk Assessment must also be worn. Any person not wearing the appropriate items for the activities they are performing, will be asked to leave until they have acquired the necessary items.
Security
There will be constant security cover at the exhibition. The Organisers will take every reasonable precaution throughout the Exhibition; however, organisers’ security is designed to secure the exhibition hall, not the contents of individual stands.
Exhibitors should remember that exhibition halls are very vulnerable places and should take appropriate precautions against theft, ensuring that their goods are safeguarded. Exhibitors should not leave their stands unattended during the build-up, breakdown or open hours of the show, and they must ensure that Exhibitor Badges are worn at all times.
Any incidents of theft must be reported immediately to the Organisers’ so that security can be informed, and incident reports can be written. Please note the following security advice regarding exhibiting at shows:
- Build-up and breakdown: These are the most vulnerable times for theft. Ensure that there are at least two representatives setting up or dismantling your stand so that the stand is never left unattended. It is important that all products and portable items should be removed from your stand on the first evening of breakdown.
- Sufficient staffing: Be sure to have enough staff to man your stand at all times. Never ask a neighbouring Exhibitor to watch your They may become busy and leave your stand unattended.
- Avoid leaving your stand each evening before all visitors have cleared the exhibition hall, and ensure your stand is staffed prior to the show opening (remember the exhibition hall will be open from 8am for other Exhibitors and maintenance staff).
- Lockable Cabinets: There is no cabinet included in your package. We do, however, recommend you have somewhere to lock away briefcases, mobile phones, handbags and laptops etc. during the day – even when you are on the stand. If you are busy, you may not notice if they are. Please note – most hired cabinets have common locks and should not be regarded as completely secure units.
NB: Please make sure adequate arrangements have been made to insure your goods, as Easyfairs are not liable for any loss, damage or accident that may occur to any Exhibitors property (hired or purchased) or personnel. Therefore, Exhibitors MUST arrange full insurance cover.
Dilapidation & floor covering
Exhibitors are liable for any damage they may cause to buildings, floors, walls, and columns or to any shell scheme equipment or any other Exhibitor’s property. Exhibitors are also responsible for any damage caused by their agents or contractors. No Exhibitor may apply paint, lacquer, adhesives or coatings to the building or shell scheme, or drill holes into the floor.
The Organisers will inspect every site before erection and after demolition of the stands and any damage caused will be charged directly to the Exhibitor. This includes a charge for removing any carpet tape or heavy building waste left behind.
All stands require appropriate floor covering. The hall floor cannot be exposed. Floorcovering can be ordered from the shop accessed via your ‘My Easyfairs’ account. If you are laying your own floorcovering, please ensure you use exhibition approved carpet tape which will not leave marks on the hall floor when it is removed. Other forms of fixing to the hall floor, such as cable clips, nails and bolts are prohibited. Please be advised that all carpet tape must be removed at the end of the show to avoid any dilapidation charges.
Alcohol
Any sale or supply of alcohol at the show must be agreed and licensed by the venue. Selling alcohol for consumption at the show is not permitted. Please note that there should be no consumption of alcohol during build up and breakdown.
Catering: ExCeL London Hospitality are the exclusive caterers for the venue and all food and drink must be ordered via them. Please note that concessions/corkage charges are incurred when providing your own beverages/food at the show including coffee machines, therefore should you be planning on bringing anything for your stand please contact our show events coordinators.
Distribution of promotional material & demos
Exhibitors may only conduct business and distribute literature from within their stand, not in the gangways or any other part inside or outside of the Hall. Exhibitors must not take delegates away from the event to another business’ premises, nor host competing events onsite. All activities and demonstrations (e.g. the operation of machines, video and film shows etc.) must be reported in the exhibitor’s Risk Assessment and have the approval of the Operations team. The Operations team is entitled to restrict or prohibit such demonstrations, even if consent has previously been given, if they interfere with the Exhibition.
Noise levels & music system
Music and commentary for demonstrations, videos, presentations etc., using music systems such as a Public Address (PA) or AV Equipment etc., also requires authorization. Exhibitors must ensure the sound is kept to an acceptable level (below 80 decibels from the edge of the stand) and does not disturb adjacent exhibitors. In case of dispute, the Show Management’s decision will be final.
