Traffic & delivery information
Please see the below for important information regarding deliveries and access to the venue. Please note access will not be permitted to anyone during build up and breakdown who has not read the Site Rules & Emergency Procedures.
Important changes to access
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Excel London is accessed only via Royal Albert Way. Any vehicles approaching the site from the A13 /A406 Beckton Roundabout, should exit onto the A1020 Royal Docks Road, until Gallions Roundabout. Take the fourth exit onto Royal Albert Way and continue westbound along Royal Albert Way until the Excel London Roundabout. Vehicles should then go down Sandstone Lane and into the traffic marshalling area, to await further instructions from the Excel traffic team.
Please note Sandstone Lane and Seagull Lane stretch of private road on the north side of the venue will be permanently closing from 4th April 2023 . Access to the car park under the venue and the lorryway for deliveries will only be via Royal Victoria Dock Road or the A112.
Booking loading And unloading access
It is essential that all vehicles needing access to the venue’s loading bays are pre-booked on the ExCeL London Vehicle Booking System. To book your vehicle please go to excellondon.voyagecontrol.com. Any exhibitor or contractor vehicles that are not booked on the system will be denied access to the loading bay by the on-site traffic team. Click here to book your access
For build up and breakdown please ensure to use the below address for delivery access to the loading bays via the traffic office. Make sure to include the following information when delivering goods to the venue: ‘London Packaging Week’ your company name, contact name, stand number and onsite contact.
Halls S2 & S3
ExCeL London
Royal Victoria Dock
1 Western Gateway
Royal Docks
London, E16 1DR
Please note all deliveries and collections must arrive during the designated build and breakdown timings in this manual. An onsite contact from the exhibiting company must also be onsite to sign for the deliveries. The organisers and venue cannot accept any deliveries for exhibiting stands.
Failure to do this may result in the delivery being lost or rejected from the venue.
Important traffic & access information
ExCeL is currently undergoing a significant 25,000sqm expansion programme to further enhance the world-class venue.
Access to the loading bays have been altered in conjunction with the enclosed map in which you will see the Traffic Office Booking-in and Holding Area has moved to a nearby site at Gallions Reach. This is located a short distance away and forms part Excel long-term plan to better manage traffic flows and ensure efficiently.
The relocated Traffic Office will be the first point of call for anyone requiring vehicular access to Excel for your event. Once there, each driver will be required to complete a Lorry Access Document (LAD) in the usual way. When the driver arrives at the venue, they will need to show the LAD to the Traffic Marshal who will then direct them into the standard traffic system to prepare to unload or load. If a driver arrives on site without a LAD, they will be given directions to the offsite Traffic Office to complete the above process.
All exhibitors who are bringing stand materials to Excel and want to unload or load a vehicle on site will need to follow the below procedures.
- Parking is free for vehicles which are transit sized and above during build up and breakdown only.
- When building up for an event at Excel, exhibitor vehicles should enter the site should report to the Excel traffic office located near Gallions Reach.
- To access the north or south lorry way into the Excel halls, you will need to obtain a Lorry Access Document (LAD) from the traffic office. This document will ask you for information on the event/stand name, vehicle drivers name and onsite contact number and vehicle registration. It will also let you know the maximum amount of time that you will have to unload/load. The LAD must be always displayed within your vehicle. Please ask your contractor to have the details of the stand name and number that they will be working on.
- Upon return to your vehicle, you will proceed to the traffic marshalling area where we will let you know which lane you should join to get on the lorry ways. When room becomes available on the appropriate lorry way, please follow the directions of the traffic marshals who will show you the way up the ramps and to the event hall doors. While the vehicle is stationary, please switch off your engine.
- Please note you can only book parking for vehicles under 1.9 meters in height.
- up to 15 mins: cars
- up to 45 mins: transit sized vehicles
- up to 60 mins: vehicles up to 7.5 tonnes
- up to 90 mins: articulated vehicles
- Vehicles of car and transit nature should park against the side of the event hall. Vehicles larger than a transit van should be parked on the external lane where possible.
Parking for vans / larger vehicles etc is complimentary during build and break periods only. Cars are always subject to paying £25 for 24hrs. Please note that parking is limited for lorries etc due to expansion works and development of our Phase 3 build currently taking place.
If you need to book a space for a vehicle higher than 1.9 meters, please contact our Traffic Office at traffic@excel.london Please note that disabled spaces cannot be reserved in advance.
Shipping & freight handling
DELIVERY ADDRESS:
London Packaging Week 2025
[STAND NUMBER, COMPANY NAME & CONTACT DETAILS]
Excel London, (S2 & S3)
1 Western Gateway,
London,
E16 1XL
YOU MUST BE ON YOUR STAND TO SIGN FOR YOUR DELIVERY. THE ORGANISERS WILL NOT SIGN FOR ANY DELIVERIES.
Large/heavy exhibits
If you plan to exhibit a large or heavy piece of equipment or vehicle, please contact GES Logistics at the earliest time. Heavy Lifts by crane or forklift will be scheduled in advance. GES Logistics will schedule move-in and move-out of any large and heavy exhibits.
Lifting and handling onsite
GES Logistics have been appointed as our handling company. They are the preferred contractor for freight forwarding and storage, please contact them on +44 (0)121 782 4446 or event.logistics@ges.com OR their online web service: Expresso by GES.
Storage
It is not permissible to store packing materials (cases, pallets etc.) in the hall. GES Logistics will operate an empty case storage service: they will tag, remove, store and return your empty packing materials on request. Please order this service in by contacting the team on +44 (0)121 782 4446 or event.logistics@ges.com OR their online web service: Expresso by GES.
It is forbidden to store exhibits or materials between or behind stands due to the risk of fire.
Exhibitor badges & contractor passes
Contractor passes: During build up and breakdown all contractors & exhibitors will sign in with security on access to the hall. Everyone entering must have read the Site Rules and Procedures. On confirmation of this, all contractors & exhibitors will be given a CDM wristband for access.
Exhibitor badges for show open: Registration onsite will no longer be possible. You will be provided with a link to register your stand personnel and badges will be available for collection onsite during build-up. Please contact rika.kelso@easyfairs.com if you do not have access to this link.
Smart badge readers for show open: You may have multiple Smart Badge scanners as part of your stand package, so be sure to check in your MyEasyfairs account. These are an invaluable sales tool for your stand, allowing you to promote specific products/services and collect data on visitors to your stand. Make sure to assign your Smart Badge readers in MyEasyfairs ahead of the show and brief your stand personnel on how to employ these vital tools to maximise your ROI. If you have any queries regarding your Smart Badge readers, please contact rika.kelso@easyfairs.com